Na mijn chat met Mysendle was ik wantrouwig geworden en heb op dit bedrijf gegoogled en kwam op deze forumsite terecht. Ik was zo enthousiast over de onderlinge correspondentie tussen de deelnemers over dit onderwerp, dat ik ter illustratie mijn chat met MYsendle in dit forum heb opgenomen. Conclusie: De mensen zijn heel aardig en vriendelijk, advies: toch niet met dit bedrijf in zee gaan
Chatsessie gestart
Antoniew. Ik wil een tent (incl zak) van 36 kg afmetingen 120cmx45cmx45cm versturen vanuit Bergen NH (Nederland) naar Wenen (Oostenrijk. Is dat mogelijk en wat is de prijs?
mySendle Goedendag
mySendle neemt nu deel aan het chatgesprek
Antoniew: Goedendag. Heeft u mijn vraag gelezen?
mySendle mind if I help you in English?
you can now easily find prices and all other details by clicking -
https://mysendle.com/
Antoniew. Ok. But I see, that the maximum weight is 30 kg. Is there also the possibility to sent a "tent in sac" of 36 kg 120cmx45x45cm from The Netherlands to Vienna in Austria?
Oh no, I see the maximum weight is 70 kg, but the maximum measure is 100cm on your website
mySendle
yes it is possible with an extra cost
Antoniew. whats the extra cost for 37kg and insured?
and dimensions 120x45x45cm
mySendle
let me check this for you
please be with me
Antoniew. Ok. I have patience
mySendleUnfortunately we have no prices for this package as this is a big package
we will be charged surcharges
and we don't bill customer twice with surcharges
but Parcel International do these type of packages
Antoniew. I like to know before I decide for transport the surcharges. Whats the way to inform me. Do you know an address, where I can direct contact a company for this information?
mySendle https://parcelinternational.com/nl/login/
you can contact them and you can create your account for FOC
they can help you with this and they will inform you about everything
Antoniew. Thank you for this information and I wish you a good day
mySendle thank you and wish you the same