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robinhq
Berichten: 6
Lid geworden op: 20 februari 2013
Locatie: Arnhem
Contacteer:

Vacature: Marketing Manager – Content Marketing & Online PR

20 februari 2013

Want to be part of the next big thing in ecommerce customer service? At ROBIN we all are very committed to enable the small and midsized online retailers with an innovative and cool customer service product that delivers great results for our clients and their customers.

Are you the Marketing manager that knows how to attract prospects in our partner communities and turn them into customers? Yes? Then ROBIN is looking for YOU! You are incredibly creative, have exceptional writing skills and a keen sense for achieving business goals. You have experience in content marketing and/or online PR and delivered tangible results.

Our target customer is an online retailer with 1 to 20 employees. They use one of the leading ecommerce platforms for small and mid-sized web shops like Magento, Shopify, Bigcommerce, SEOshop, etc. ROBIN will be listed in the Appstore or Marketplace of these partners. With sophisticated integrations we connect ROBIN with the ecommerce platform, by providing all the necessary order details in our adaptive information panel. It’s your job to dive into the ecosystem of these ecommerce partner platforms and turn all the platform users into ROBIN users, so that they all can deliver great service with ROBIN.

We are looking for the one person who is able to:

Develop and execute a creative startup marketing strategy, editorial calendar and standards that deliver business results like share-of-voice, ecommerce customer service evangelism, branding & the most important thing: signups within the ecosystems of our partners;

Leverage her/his presence and the brand ROBIN in our partner’s ecosystems, get connected, start building a network and get involved in the latest discussions;

Create the most interesting content, invite the right individuals to co-contribute and continuously monitor what works best (creating content means a lot of writing, writing, writing and even more writing);

Make content marketing & online PR a core part of our business, operations and sales & marketing machine, involving internal and external contributors and professionals where necessary.

The ideal profile:

Customer and Result driven
Content Marketing and Online PR experience (2-5 years)
You can demonstrate prior success
Excellent skills in writing interesting, original content (through creativity and analytics) in Dutch and English
Familiar with SaaS marketing
Bachelor degree
You’re very comfortable with technology & the web and social media savvy

This would also be nice:

Familiar with using content management systems like WordPress & basic HTML
Experienced in Analytics & A/B testing
Entrepreneurial spirit

About ROBIN:

ROBIN is a fast growing tech start-up based in Arnhem, The Netherlands. We launched in April 2012 at The Next Web Conference our innovative Software as a Service, ROBIN, the intelligent customer service assistant and were finalist at TNW/Bizspark Startup Rally. In January 2013 we won the Dutch Innovation Award of the Online Retail Association (Thuiswinkel.org). Currently we are active in The Netherlands and starting to roll out in the US soon. ROBIN helps online retailers to organize their customer contact through E-mail, Webform, Webchat, Twitter and Phone in an effective and efficient way. We offer them more than customer service software, we offer an intelligent assistant, focused on delivering fast, personal and relevant customer service while unlocking the commercial value of delivering excellent service. This means never worry about who’s the best man to answer specific questions, re-use previous given answers and offer useful information in an adaptive way. Everything works on Desktop, Tablet and Mobile.

Our team:

Koen (Designer), Werner (Product Manager), Henry (Dev team manager), Erwin (Sr. Developer), Martin (Sr. Developer) and Patrick (Founder).

Job openings:

YOU? (Marketing Manager – Content marketing & Online PR)
….. (Customer Success Manager)
….. (Internship Software Engineering)
….. (Internship Online Marketing / Marketing Communication)

We offer excellent job conditions. We are a fast growing company with lots of opportunities, so you are in charge of your own personal growth.

Apply now by sending your track record and motivation (in English) to Patrick (patrick@robinhq.com) or give him a call if you would like to have more information: +31611358566

This job on our site: http://robinhq.com/marketing-manager-co ... ign=hiring

Note for recruiters: we do not require your help at this time.
The best marketing is great service!
ROBIN, your intelligent customer service assistant
Visit http://robinhq.com/nl
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